KYB and Merchant Onboarding: Diligent AI accelerates with Openapi APIs

Diligent AI is a fintech infrastructure company that develops solutions to help banks, PSPs, and financial institutions simplify and automate KYB (Know Your Business) processes, merchant onboarding, and financial crime risk assessment.

The platform combines data from official registries, intelligent entity and name matching systems, and evidence-based decision models. The goal is to reduce the operational burden on compliance teams and make verification processes faster, more reliable, and scalable.

In recent years, the company has focused its strategy on several key objectives: automating corporate due diligence at scale, reducing false positives in onboarding checks, and improving data coverage and accuracy across different European markets by offering API-first compliance infrastructures.

The need to access up-to-date and verifiable corporate data to support automated onboarding processes in the Italian market

For financial institutions operating in regulated environments, access to reliable and up-to-date corporate data is a fundamental element for automating verification and onboarding processes.

In the Italian market, one of the main challenges was the availability of updated data for certain types of businesses, particularly self-employed individuals and sole proprietorships. In the absence of this information, Diligent AI was often forced to resort to more expensive alternative sources for its clients.

Furthermore, some data access methods introduced asynchronous requests that increased processing times and made it harder to maintain truly automated onboarding processes.

For a platform designed to support scalable and automated compliance processes, these limitations represented a significant obstacle.

API integration to retrieve information from the business registry and improve data coverage in the KYB process

To improve data coverage in the Italian market, Diligent AI integrated Openapi APIs into its corporate verification infrastructure.

The APIs are used to retrieve various types of information from the Italian business registry, including:

• basic company information
• business registry extracts
• data related to the REA (Economic and Administrative Index)

The integration was developed as part of the expansion of the platform's KYB coverage in Italy and has been active for over a year.

Thanks to this integration, Diligent AI can quickly access reliable corporate data and integrate it into its analysis and risk assessment flows.

Faster and more efficient access to corporate data to support compliance processes and reduce operational costs

The use of APIs has improved operational efficiency in corporate verification processes, offering fast and affordable access to corporate data for a significant portion of Italian clients.

This allows the platform to support straight-through processing in merchant onboarding, reducing the need for manual intervention and limiting the use of more expensive alternative data sources.

The result is a smoother onboarding flow, where the information needed for initial checks is available quickly and easily integrable into clients' systems.

Identification of approximately 70% of companies via IT-start and IT-full endpoints to speed up onboarding decisions

From an operational standpoint, approximately 70% of the companies analyzed by Diligent AI are identified using the IT-start or IT-full endpoints.

The information obtained through these endpoints is often sufficient to make a preliminary decision on the onboarding process: whether to proceed with further checks and invest more resources in due diligence or to stop the process in the early stages.

This approach makes the decision-making process faster and uses compliance resources more efficiently, helping to make corporate verification processes more scalable.