Expert Identity Verification – Worldwide

The Expert Identity Verification API service allows you to verify users' identities remotely in an easy and secure way, with liveness detection and human review by a team of experts.

The service is available 24/7 and enables the verification of over 3,000 types of documents from more than 190 countries. Document authenticity is ensured through in-depth checks: validation of date and ID consistency, detection of fraudulent copies, verification of Optically Variable Elements (OVE), physical appearance, security features, and production method. It includes reading VIZ and MRZ zones, temporal validity checks, black-and-white image analysis, holograms, watermarks, ILV, as well as features like color, plasticity, impressions, embossing, perforations, microprinting, and guilloché.

To counter counterfeiting, AI analyzes document dynamics and angles via video, verifying authentic holographic elements. The entire process completes in seconds, delivering a detailed report on authenticity, data consistency, and results, with precise information extraction that minimizes errors and accelerates identity validation. Video-based, it's twice as fast and effective as traditional photo methods, thanks to continuous learning from thousands of samples that enhances detection of sophisticated frauds.

Unlike the Flash Start service, it includes liveness detection: verifying the real physical presence of the person, excluding pre-recorded videos, digital injections, or emulators, and confirming consistency through facial analysis, distinctive marks, apparent age, and ear positioning.  Compared to Flash services, Expert combines cutting-edge anti-fraud technologies with specialized human operators, adding expert review at every stage of the process.

Compared to traditional photo-based methods, video verification makes the process up to twice as fast and effective, ensuring a smooth, secure, and reliable identification experience.

Openapi offers 3 levels of global video identification:

The identification platform is available in 19 different languages and is completely “neutral” (no company logos will be displayed).

With Expert mode, users can independently complete the entire video recognition procedure, at any time of day and without time constraints. 

The identification process is mainly based on three steps:

The identification procedure is primarily based on six steps:

The Expert service, compared to Flash, also includes liveness detection and human review at all steps.

The service is identified by the endpoint https://trust.openapi.com/idv-expert

REQUEST EXAMPLE

POST /idv-expert

The only mandatory fields to include in the request payload are:

{
  "email": "[email protected]",
  "name": "Mario Openapi",
  "redirectUrl": "https://openapi.com",
  "callback": {
    "url": "https://your-server.site/idv-callback",
    "custom": {
      "orderId": "idv-check-123"
    }
  }
}

It is also possible to configure a callback to receive notifications whenever the status changes.

RESPONSE EXAMPLE

POST /idv-expert

The response will include data on:

{
   "createdAt": "2025-11-19T16:33:12+00:00",
  "updatedAt": "2025-11-19T16:33:12+00:00", 
  "email": "[email protected]",
  "name": "Mario Openapi",
  "redirectUrl": "https://openapi.com",
  "state": "NEW",
  "verificationUrl": "https://openapi.com",
  "status": "pending_redirection",
  "details": "",
  "riskLabels": [],
  "id": "691df14809a1848428063cc4",
  "documents": [],
}

The desktop link will generate a QR code to be scanned by a smartphone to start the identification process. The video recognition procedure is flexible and can be adapted according to the integrator's requirements. During identification, remind users not to refresh the page or close the browser window, otherwise the procedure will restart from the beginning. The same applies if the internet connection is lost.

RETRIEVE IDENTITY VERIFICATION REQUEST

REQUEST EXAMPLE

GET /idv-expert/{id}

Once the verification process is completed and the request status is DONE, you will be able to access the details of the identity verification request.

https://trust.openapi.com/idv-expert/66a8ed9b82cf2ae627012068

RESPONSE EXAMPLE

GET /idv-expert/{id}

The response will include the request status (NEW or DONE), the verification status, and all data obtained from the document extraction.

{
   "createdAt": "2025-11-19T16:33:12+00:00",
  "updatedAt": "2025-11-19T16:33:12+00:00", 
  "email": "[email protected]",
  "name": "Mario Openapi",
  "redirectUrl": "https://openapi.com",
  "state": "NEW",
  "verificationUrl": "https://openapi.com",
  "status": "pending_redirection",
  "details": "",
  "riskLabels": [],
  "id": "691df14809a1848428063cc4",
  "documents": 
  {
      "type": "ID",
      "number": "CA12345AA",
      "issuingCountry": "IT",
      "issueDate": "2019-10-30",
      "expiryDate": "2030-08-24",
      "mrz": "XXXXXX"
      "birthDate": "2003-08-24",
      "firstName": "MARIO",
      "lastName": "OPENAPI",
      "fullName": "MARIO OPENAPI"
   }
  ]
}

Using HTTP headers, it is possible to request results in the following formats:

You can specify the format (JSON or PDF) for the request details via the header.

The video identification service is ideal for all activities, regulated or unregulated, that require user verification, such as: