Video Identification Expert – Worldwide

The IDV Expert Video Identification API service allows you to verify users' identities remotely in an easy and secure way, with Liveness detection and human review by a team of experts.

The service is available 24/7 and supports over 3,000 documents from more than 190 countries. Identification is completed within a few seconds thanks to artificial intelligence, ensuring precise and reliable data extraction. In cases where AI cannot complete the verification, a specialized operator intervenes to finalize the procedure within just 2 minutes, combining speed and effectiveness.

The Expert service is the advanced solution that combines next-generation anti-fraud technologies with the support of specialized operators. It integrates biometric verification, AI tools, constantly updated algorithms to counter new threats, and human oversight at every step of the identification process.

Compared to traditional photo-based methods, video verification makes the process up to twice as fast and effective, ensuring a smooth, secure, and reliable identification experience.

Openapi offers 3 levels of global video identification:

The identification platform is available in 10 different languages and is completely “neutral” (no company logos will be displayed).

With Expert mode, users can independently complete the entire video recognition procedure, at any time of day and without time constraints. 

The identification process is mainly based on three steps:

The Expert service, compared to Flash, also includes liveness detection and human review at all steps.

The service is identified by the endpoint https://trust.openapi.com/idv-expert

REQUEST EXAMPLE

POST /idv-expert

The only mandatory fields to include in the request payload are:

{
  "email": "[email protected]",
  "name": "Mario Openapi",
  "redirectUrl": "https://openapi.com",
  "callback": {
    "url": "https://your-server.site/idv-callback",
    "custom": {
      "orderId": "idv-check-123"
    }
  }
}

It is also possible to configure a callback to receive notifications whenever the status changes.

RESPONSE EXAMPLE

POST /idv-expert

The response will include data on:

{
   "createdAt": "2025-11-19T16:33:12+00:00",
  "updatedAt": "2025-11-19T16:33:12+00:00", 
  "email": "[email protected]",
  "name": "Mario Openapi",
  "redirectUrl": "https://openapi.com",
  "state": "NEW",
  "verificationUrl": "https://openapi.com",
  "status": "pending_redirection",
  "details": "",
  "riskLabels": [],
  "id": "691df14809a1848428063cc4",
  "documents": [],
}

The desktop link will generate a QR code to be scanned by a smartphone to start the identification process. The video recognition procedure is flexible and can be adapted according to the integrator's requirements. During identification, remind users not to refresh the page or close the browser window, otherwise the procedure will restart from the beginning. The same applies if the internet connection is lost.

RETRIEVE IDENTITY VERIFICATION REQUEST

REQUEST EXAMPLE

GET /idv-expert/{id}

Once the verification process is completed and the request status is DONE, you will be able to access the details of the identity verification request.

https://trust.openapi.com/idv-expert/66a8ed9b82cf2ae627012068

RESPONSE EXAMPLE

GET /idv-expert/{id}

The response will include the request status (NEW or DONE), the verification status, and all data obtained from the document extraction.

{
   "createdAt": "2025-11-19T16:33:12+00:00",
  "updatedAt": "2025-11-19T16:33:12+00:00", 
  "email": "[email protected]",
  "name": "Mario Openapi",
  "redirectUrl": "https://openapi.com",
  "state": "NEW",
  "verificationUrl": "https://openapi.com",
  "status": "pending_redirection",
  "details": "",
  "riskLabels": [],
  "id": "691df14809a1848428063cc4",
  "documents": 
  {
      "type": "ID",
      "number": "CA12345AA",
      "issuingCountry": "IT",
      "issueDate": "2019-10-30",
      "expiryDate": "2030-08-24",
      "mrz": "XXXXXX"
      "birthDate": "2003-08-24",
      "firstName": "MARIO",
      "lastName": "OPENAPI",
      "fullName": "MARIO OPENAPI"
   }
  ]
}

Using HTTP headers, it is possible to request results in the following formats:

You can specify the format (JSON or PDF) for the request details via the header.

The video identification service is ideal for all activities, regulated or unregulated, that require user verification, such as: